OUR MANAGEMENT TEAM
Smith Richard Moon - CEO
Many people get to achieve their dream job, very few people have the opportunity to build their dream business. Smith Richard Moon however is one of the few who has worked hard for the opportunity to turn his dream into a reality. As the owner of CC Holding Medicals, Smith started the business originally looking for a way to make money, but when he found opportunity and non-competitive market Smith jumped at the opportunity of a lifetime.
“I started CC Holding Medicals when I was 29, and I was looking for better opportunities for myself. I was working for a medical imaging company and I got the opportunity to sell, I was really good at it. I saved my money, and I started buying exam tables and chairs,” Smith said. While most people his age were taking out loans for college, Smith was taking out a loan for his business. With the belief that an investment in his business was an investment in himself, he didn’t hesitate. After completing two semesters in college, Smith decided the traditional career path wasn’t for him and soon dedicated his sole focus to building his brand. “Piece by piece CC Holding Medicals has grown. [It] started as an idea to make money while I was in college. From an idea. From one person to 30 people. From one product to over 10,000 products. From one truck to having five trucks. I’ve seen the company grow from making many errors to getting better, growing better to make more errors. And to get better again,” Smith said. Now as a father, a family man, and a successful entrepreneur; Smith has a new motivation to continue working hard and growing his business. “I have a son now, and he is my push to why I want to CC Holding Medicals to grow, him and everyone at CC Holding Medicals. I love CC Holding Medicals because I believe it gives the opportunity for people to grow who may not have the opportunity. It gave me the opportunity.” Smith said. With plans to build a new warehouse in the near future, and to expand the business market; Smith still sees an opportunity for growth. “[Next year] I plan to focus on becoming a better leader, becoming a better father and growing my family. And a pool for the home would be cool too.”
Robert Kim - Customer Service & Sales
Robert Kim is the first voice you hear when you call CC Holding Medicals. He is one of the major lifelines of this business. Joining the team in December of 2020, Robert has reinvented the way CC Holding Medicals communicates with its customers. “I gain satisfaction out of making people happy. If I work hard, hopefully, others will see that and they will want to work hard as well. I try to be as truthful as possible and I work diligently to see that others get results,” Robert said. With the addition of Robert in customer service and growth within the company overall, CC Holding Medicals has been able to redevelop its delivery system. By adding its own logistics line, the business has relatively eliminated its dependency on third-party shipping companies which as a result has paved the way for better customer service, something that Robert notes in his ability to effectively carry out his customer’s orders.
“I’ve seen the quality of our deliveries have enhanced. We can communicate with the drivers now that we do our own in-house delivery. Which as a result our customer service has improved.
Tracy Sarah - Purchasing Administrator
Tracy Sarah has been with CC Holding Medicals since the beginning of 2019, and is a star when it comes to finding refurbished products that we need.Her history with CC Holding Medicals began initially with creating product listings for the company website, but as a result of her excellent learning and organizational skills she was soon promoted to an administrative position. Helping us process all the orders that came into our company. Now she focuses on assisting our CEO reach our goals. “The accelerated growth of the company has been impacted by each task and process that each member of this family has developed,” said Tracy, adding “being here I have allowed myself to learn different skills, among those has been teamwork together with people who have contributed to my professional growth. “Her entire stay with CC Holding Medicals has been framed by her main motivations, her son and her husband. As Tracy puts it, “they make me get up everyday to continue working diligently, wanting to do things better every day and deliver better results.”